Effective Date: 02/23/2026

Brilliant Group Services (“we,” “our,” or “us”) operates https://brilliantgroupservices.com and provides exterior cleaning services including pressure washing, soft washing, gutter cleaning, roof cleaning, and window cleaning throughout Northern Virginia and surrounding areas.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Who we are

Our website address is: https://brilliantgroupservices.com
Business Name: Brilliant Group Services
Contact Email: info@brilliantgroupservices.com
Phone: (571) 481-8766
Service Area: Northern Virginia, Loudoun County, Fairfax County, and surrounding areas.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images posted on the site.

Cookies

Our website uses cookies to enhance user experience.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and will last for one year.

We may also use cookies to:

• Analyze website traffic
• Improve website performance
• Track visitor interactions

You may disable cookies through your browser settings.

Embedded content from other websites

Articles and pages on this site may include embedded content (e.g., videos, images, maps, forms). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content.

Third-Pary

We use third-party tools to operate our business and website, including:

• HubSpot (customer relationship management and form submissions)
• Calendly (online booking system)
• Google Analytics (website traffic monitoring)
• SiteGround (website hosting provider)

These services may collect and process information according to their own privacy policies.

Who we share your data with

We do not sell, trade, or rent your personal information.

Your data may be shared only with trusted service providers necessary to operate our website and business, such as CRM systems, booking systems, analytics services, or hosting providers.

How long we retain your data

If you leave a comment, the comment and its metadata may be retained indefinitely.

If you submit a contact form or service request, we may retain your information for business, record-keeping, and customer service purposes.

What rights you have over your data

You may request:

• A copy of the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal information (except data we are required to keep for administrative, legal, or security purposes)

To make a request, please contact us at info@brilliantgroupservices.com.

Where your data is sent

Visitor comments may be checked through automated spam detection services.

Data submitted through contact forms or booking systems may be processed by secure third-party service providers.

SMS/ Text Messages

SMS Privacy & Consent:
SMS Consent: By providing your phone number and opting in, you agree to receive recurring automated text messages from Brilliant Group Services related to estimates, scheduling, service updates, review requests, and maintenance reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help.

No Sharing of Consent: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Information

If you have any questions about this Privacy Policy, please contact:

Brilliant Group Services
Phone: (571) 481-8766
Email: info@brilliantgroupservices.com
Website: https://brilliantgroupservices.com